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U
Mode buttons disappereance
app-settings
troubleshooting
ios

Hi,My wife is a shared user.The mode buttons disappeared over night from her iPhone and iPad Dashboards!So she can`t leave home anymore πŸ˜€. She`s not happy though.I can`t understand this. Where should I look?Seppo

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14-10-2025 15:11:09

Responses (3)

  • U

    This happened to me too 😩 Can someone please help us figure this out?

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    15-10-2025 06:35:21

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    • U

      Got this answer from Ring support since it happened to me too as the latest update was launched a few days ago: It shouldn't have been a feature for the shared user in the first place, but we're introducing some brand new features for shared users on the 24th of October, you will be able to have full access for the device by shared users if granted by the owner of the account.

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      15-10-2025 07:34:40

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      • U

        This has happened to me to, my dashboard changed from Disarm, Home and Away how do we get it back

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        15-10-2025 13:45:12

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