Unable to Reinstall Base Station After AWS Outage

This morning, I thought there was a problem with my Base Station and kept resetting it until it eventually crashed. Afterwards, I deleted the entire Base Station from the app, but I still can’t reinstall it. Later, I found out that the issue wasn’t with my Base Station, but due to an AWS outage. I’d like to know what I can do to fix this — is there any official support I can contact?