U
Camera freezing
app-settings
troubleshooting
dashboard
I’ve got a ring doorbell and 2 other cameras. The doorbell camera freezes for upto 4 hours on the dashboard, the other cameras reset after 30 seconds. The WiFi signal is very strong, the battery is charged, I’ve done a reset, reboot of camera and router. It was working perfectly for about 3 months, now thisAny ideas? Please
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03-09-2025 07:51:52
Responses (1)
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Tom_Ring
Hi @user_bc4bcc. What specific device model is this? What is the RSSI for this device? Is it connected to a 2.4GHz wifi network? Are you able to Live View without issue? This information will give me insight on how to approach troubleshooting.
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04-09-2025 14:12:19
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