Ring Video Doorbell
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8
Sharing user with my wife - Horrendious! - doesn't work
device-settings
troubleshooting
This is absolutely mind numbing.Had ring doorbells for years. Moved to new house.Bought new ring 4 wireless doorbell.Trying to share with wife.Trying for over 2 hours.REDICULOUS PROCEEDURES.Wifes email invite has no accept share button.using generated code method now - will not accept code!!!It used to be very easy and quick. If nothing works this is going back to Amazon - will change brands.
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18-10-2022 23:01:35
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Justin_Ring
Hi @8thman. If the Shared User is not able to accept the invite, try the following steps:* Remove the Shared User invite from your Ring App and resend the invite.* The Shared User can try accepting the invite using a different device like another phone, tablet, or computer.We also have this Help Center article [here](https://support.ring.com/hc/en-us/articles/211018223-How-to-Add-Another-Person-to-Your-Ring-Account) on how the Shared User process works. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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20-10-2022 20:05:34
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