security screws

Question

I did not get the security screws needed to secure the doorbell to the brackett Where can I get them? I have been trying to contact Ring but that seems impossible. I bet If I send the Doorbell back they will call.

Tom_Ring · Answer

Hi @JDA. We have spare parts available [here](https://store.ring.com/collections/accessories?filters=type:spare-parts). If you need to contact our support team, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

Ring Video Doorbell

security screws

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