Ring Video Doorbell

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U
Ring notifies non-stop when it rains
hardwired-security-cameras
troubleshooting

Hello! I have a Ring doorbell on my garage door pointing out to our driveway / road. We set up the parameters so that it wouldn’t record anything that is in the road or sidewalk, just our driveway. However, when it rains, and it is dark out, every time a car drives by, the head light reflection from the car goes into our driveway and triggers the Ring camera to go off. So essentially when it rains, we get 50+ notifications each time. Is there anything in the settings we can change to lessen the amounts it goes off when it rains? 

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15-11-2024 04:55:59

Responses (1)

  • W

    We have this same issue.  It seems the only way to avoid this is to change your Smart Alerts, turning "other motion" off.  

    The reflection of the lights on your driveway is seen as motion and sets off the alerts.

    1

    16-11-2024 10:33:32

      U

      Thank you!! We will try this out and see if it helps 🙂

      1

      17-11-2024 16:05:13

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