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C

Craig3

Ring Doorbell Pro 2 - transformer warm
hardwired-video-doorbell
installation
transformer
troubleshooting
I just bought the Ring Doorbell Pro 2. Before I installed the doorbell, I tested my original doorbell transformer (18V 15AV) with a voltage meter. The transformer was drawing 14 volts. So I bought a new transformer from Ring (16V 30AV) and installed it. Voltage meter show it drawing 17V. Then I went ahead and installed the pro power kit in the chime and installed the Ring doorbell pro 2. Everything is all set and working nicely - love it. But I checked the transformer and it felt kinda warm - not hot but warm to the touch. Should I be concerned about this? Should I upgrade to a 24V transformer?

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14-10-2022 05:54:36

Responses (2)

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    Caitlyn_Ring

    Hi @Craig3. I'm glad to hear you were able to get the Doorbell Pro 2 installed and running without a hitch. Since a transformer uses electricity, it has to give off that waste heat as a byproduct of the operation. This can result in it feeling warm to the touch, the same way a laptop computer or a phone that you're actively using can feel warm. However, I am not a qualified electrician and if you ever have any safety concerns on the temperature of your transformer, I would urge you to contact a qualified electrician.

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    14-10-2022 18:53:02

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      R

      rmorita

      Piggybacking on this similar question, but my question is that my Pro 2 doorbell itself runs a little warm and if this is expected from the Pro 2 doorbell unit. I was somewhat surprised that it runs warm and just wanted to ensure that this is expected and not a possibly defective unit? Thanks.

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      03-01-2023 01:56:59

  • C

    Caitlyn_Ring

    Hi @rmorita. Yes, any Ring Doorbell or Camera can run warm when in use. It's the same way a cell phone, tablet, or laptop will be warm to the touch when you are using it. This is common with electronic devices as the internal components give off heat.

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    04-01-2023 20:53:11

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