Responses (10)

L
LD11
I have a V2 ring doorbell. I had to charge it for the first time plugged it in to the usb on the back it came up with a flashing full blue circle. I contacted customer services who advised after resetting the device and reconnecting that I return the item ? Sounds like the same thing now waiting on a delivery of the replacement that won’t arrive for 2 weeks ?
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23-06-2020 08:04:17
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MC

mena-cpt

Could be cold battery. Mine did that full ring flash briefly the first time I brought it in to charge once it got cold. The temp outside was 43 F and full ring flashed for about 5 minutes then it started doing its normal “charging flash”

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03-01-2021 03:46:50

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U

user_cec7fe

Same. It was frozen. 0 degrees temp but as it warmed the flashing returned to progressive charging circle rather than solid blue ring fast flash

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04-01-2025 18:23:58

R
Rogerzdan
Mine did this also, I can confirm though that after 5 mins of being indoors the battery then began to charge, I believe cold battery to be the issue 👍
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19-11-2021 09:22:15
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E
EliasCGR
Hello all! Had the same issue but in very hot weather in Mexico! had to wait a few minutes at indoor temperature for my Ring device to charge properly. Thanks!
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04-04-2023 19:13:59
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N
nick2023
I had this issue today but noticed it only occurs if I connect the door bell to charge on something else. IE a computer, a batter block charger. If I plugged it directly into an extension lead USB socket it charged fine and started flashing a percentage in blue to show progress. I would advise to try swap how you are charging it if it flashes when plugging it into your computer try plugging it into a socket or extension lead USB socket.
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28-04-2023 12:17:55
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