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danp91

Quick Replies & Speaker Volume WAY TOO LOUD on Ring Doorbell 2!
negative-feedback
hardwired-battery-video-doorbell
Hi, I have the Ring Doorbell 2. Recently you pushed an update to the app for Quick Replies... I wanted to try some of the halloween ones as a bit of fun, however what I didn't know was that these were going to play out at FULL volume! I find it completely bonkers that there is no way to turn down the volume of the speaker in this thing. I also didn't realise how loud it was when I talked into it! I'm not talking about the chime effect on it, I have this turned off. I'm talking about the actual speaker volume! The quick reply sound could be heard from 2 streets away it is that loud. I've turned it off & reluctantly answering the doorbell at the moment as I'd rather not have the entire street hearing what I'm saying. Please sort it out. Thanks, Dan

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28-10-2021 15:59:22

Responses (11)

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    dholwbb

    Exactly the same. I couldn't believe how loud it was. I can adjust the ring volume on the doorbell - that works fine as I have that set very low, but it doesn't have any influence on the volume of the quick reply which stays at full blast. A great idea having them (especially seasonal like Halloween), but absolutely useless at full volume. Neighbours would be throwing my pumpkins through my window if I left that 'feature' switched on. Please fix this!

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    29-10-2021 14:54:17

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      biffab

      mine is way too loud too. You can see the person physically jump when you talk to them its so loud. Plus all the neighbours can hear you. Ive been threatened with a breach of the peace!! Hurry up and get this sorted

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      26-11-2021 16:28:52

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    BLAGD1T

    ive just put a post on asking about this but mine seems to be opposite so if i answer the ring from my phone the person at the door can barely hear me but when they speak at the door the bell repeats what they are saying at a very high and painful volume. i dont know whats going on :-(

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    26-11-2021 19:57:29

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      JamesE

      Is it like an echo of what they are saying?

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      08-12-2021 22:23:22

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    user5362

    I am having exactly the same issue - almost gave myself a heart attack when we tested it today. Did anyone find any fixes or replies from the Ring team?

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    13-12-2021 20:32:36

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      danp91

      No reply or solution from Ring on this yet unfortunately! I find it quite crazy that this hasn't been sorted.

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      13-12-2021 23:08:40

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      • S

        Schell

        7/2022 we have the same problem with our brand new ring doorbell 2. We can’t even use the speaker on it because it is embarrassingly loud. I can talk to my daughter getting out of her car in the street which is no good with neighbors . This is a bug and needs to be fixed.

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        01-08-2022 11:44:09

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