Ring Video Doorbell
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U
user_51a893
Accepted Solution
PI-70 code problem
hardwired-video-doorbell
I received the PI-70 code.My ring doorbell is offline and I cannot get it to reconnect.
I’ve tried numerous times.
The ring doorbell won’t connect to the chime either
Last time this happened I ordered a new ring doorbell.
please advise what is the next step?
thanks in advance
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11-07-2024 19:05:12
Responses (2)
- U
hold your phone about 2 ft from the doorbell ( make sure it is spinning white ) and it will reconnect
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12-11-2025 22:16:22
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Justin_Ring
Hi @user_51a893. Try the following steps for your concern:
- Factory reset your Doorbell by pressing and holding the setup button on it for XXXX seconds.
- Reboot your router.
- If possible try setting up the Doorbell in the same room as router or Chime Pro.
- Try using a different phone or tablet to complete your setup.
We also have this Help Center page with other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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12-07-2024 22:08:01
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