Ring Video Doorbell
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New Phone & Computer no access to old to transfer device
app-request
I have Ring doorbell, haven't used for long time and have new PC and Phone. I don't have access to old devices, and I've been trying to 2 days to get Ring up and running. Can I just get the entire thing reset?
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13-10-2024 17:34:51
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Caitlyn_Ring
Hi @user_5c71e6. Do you have access to the phone number or email address associated with your Ring account? If you don't, there are is an alternative measure to verify your account, based on which country you're located in. If that method doesn't work, or isn't available for you, please follow up with our support team at one of the numbers here for further assistance.
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14-10-2024 19:20:00
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