Ring Video Doorbell

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J
Motion Capture Cutoff
hardwired-battery-video-doorbell
Should this device not capture a motion event until the motion has stopped? Or is it just on a timer? The latest event here shows a car pull up, a person gets out and is walking straight towards my door bright daylight good contrast continuous movement center of the picture and right before he gets to my door the video ends!! This clearly cannot be the way it is meant to operate. I have gone through all settings and there appears no reason for this to be cut short due to settings. [RingVideo_20200309_112608.mp4.zip|attachment](upload://cMGavVYAStFtile6PYIiXv96SU2.zip) (4.26 MB)

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09-03-2020 18:30:42

Responses (1)

  • M
    If after a motion triggered video is complete there is still motion all Ring cams will start a new motion triggered recording... BUT there is a "cool-down" or time interval before the new recording starts. This time interval is dependant on the actual Ring model (Battery/Wired) and its settings. For Wired models the recording length is 60sec and the delay before a new recording starts is a few seconds. For Battery models the max recording length is 30sec and there will always be a longer delay to help extend battery life. The delay can be reduced to a minimum by changing... Settings \> Motion Settings \> Motion Frequency setting \> Frequent but this can shorten the battery life deoending on how many additional recordings are triggered. It's a balancing act and the 30sec max record length is independent of how the camera is actually powered i.e. Battery model wired to transformer or solar is still max 30sec.

    1

    13-03-2020 11:01:14

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