Ring Video Doorbell
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Live View issues
Hello All, I've been having a repeated issue with viewing my Ring doorbell 3camera from my home. I have combed through teh forum and i've noticed there isn't a answer that covers the live view issue when you are notified through teh Ring App. I have reinstalled the app, default reset the doorbell, power cycled the doorbell, power cycled the rout and modem, as well as confirmed I have the latest firmware. In addition to this I work in teh IT field and I have a wireless router with 2 additionall access points. My current RSSI is (54). I have tested teh bandwidth to the doorbll and it sless than 10 feet away from a wired access point and its gettign 150MBps download speeds. I have tried tried accessing it form home using my network wifi, phone LTE data, as well as using my VPN that connects me directly to my home network only to have the same results. I don't want to beat a dead horse, but is this issue related to teh firmware because I see that what the consensus is. If anyone can help me or lead me in the right direction it would be great because I woudl like to find a "root" cause. Thank you in advance.
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23-11-2020 19:00:52
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