Ring Video Doorbell
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Q
In-home doorbell not ringing on first attempt (they have to press it twice)
chime
I had a video doorbell 3 that would ring my in-home digital doorbell when testing, but required the someone to press the ring video doorbell two times before the in-home digital doorbell would go off.
I've since upgraded to the Video Doorbell Pro and I have the same issue.
Question - I am I missing a setting? Why doesn't the in-home doorbell ring the first time it's depressed? I'm getting the ring app notification someone is at my door, but no sound notification.
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08-01-2021 21:15:24
Responses (2)
- EI have the same issue. I have tried to call Ring but no luck. I have played with the transformer, the digital chime, and the apps settings - all to no avail. Thanks at least for confirming I am not crazy. Ok. I figured out a solution that works. Ring will tell you that your door bell is faulty but the truth is the Ring 3 plus needs a diode to make it work correctly (at least mine did). I bought it on Amazon for $2.71 and it is working perfectly. To make it work have the striped side of the diode. Ring has several videos on how to install a diode. I have attached one below after the amazon link to the diode. https://www.amazon.com/gp/aw/d/B00LQPUOHW?psc=1&ref=ppx_pop_mob_b_asin_title https://youtu.be/3vaGGiJrE2k•
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17-01-2021 00:47:43
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qdevery
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11-01-2021 21:26:58
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