Ring Security Cameras
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J
Unable to change location name or move camera to it.
I have two Ring cameras at two different locations. Both locations were named automatically with the address when I first set them up. I have since moved and updated the address but I have no way to rename the location. Therefore, it still shows the old address. When I call Support, they think that I need to update my home address, which I do not. I need to update the NAME on the account that is associated with the home address (see screenshot). Also, my camera has somehow been moved to the other location. I need to move the camera back to the correct location so that I have two cameras with two separate names and locations. The UI provides no means to manage any of this that I can find, and the app doesn't either. Please advise.
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22-07-2020 02:07:39
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