‎Stick up cam solid blue light come on when no one is watching it

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E

Ericachu

Stick up cam solid blue light come on when no one is watching it

live-view

troubleshooting

wireless-security-cameras

Hi Has anyone experienced the same issue? The stick up cam came on in the middle of the night when no one is watching into the camera (motion detection is off). And the solid blue light will goes off after I spotted/looked into it This happened several times, it stopped for a period of time after I changed the wifi and app password. And it just happened again I am really concerned about the safety of using these cameras. I thought it would be safer to use these cameras around the house, but it seems the other way round

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29-11-2021 03:38:53

Responses (3)

F

F1N1

I've had this too lately with some of my cameras. There is no recording/live view event in the app so not sure what the cause it. I generally have to remove and reinsert the battery to get this back to normal.

3

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29-11-2021 11:01:10

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F

F1N1

This is still occurring with my stickup cams. I saw on another thread that someone called Ring and they recommended a reset of the camera. I've also been told in the past that this forces a firmware update (despite the app showing firmware is up to date). I'll reset my cameras tomorrow to test.

1

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18-01-2022 21:59:26

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U

user53526

Hello,
Any update on this?

1

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09-05-2024 02:38:20

U

user_80ae64

It is happening to us as well. Very spooky but I wonder if it is coming on quickly to do the snapshot view. We will unplug when home.

0

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11-11-2024 00:11:53

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C

Caitlyn_Ring

Hi @user_80ae64. Yes, if you have Snapshot Capture enabled, you may see the blue light come on when the camera is taking a snapshot image. The light will also turn on if the camera detects motion, or if it begins recording through the Linked Devices feature.

0

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12-11-2024 00:49:25

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