Responses (2)

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Caitlyn_Ring
Hi @user8284. it's possible that another electronic device nearby the Camera could be causing interference, resulting in this static you're hearing. I would also recommend performing a factory reset and setting your Camera back up. You can reset your Camera by holding down the setup button for at least 20 seconds. After the reset is done, follow the steps under Set Up a Device to set your Camera back up. Test it out to see how the recording audio sounds and if the static is still present. If there's nothing nearby the Camera that may be causing interference, and the static is still there after the reset, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a deeper look and troubleshoot this more in-depth. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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05-04-2022 18:39:19
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S
SARGuy76
Same issue. Seriously, a factory reset? Interference from another device. It’s a good thing your engineers don’t design avionics for aircraft. Planes would be grounded for “factory resets.” It’s a joke for a Ring product.
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02-03-2023 15:17:52
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