Responses (4)

J
Justin_Ring
Accepted Solution
Hi @alexbll. You will also have to toggle off Motion-Activated Lights in your Light Settings for your Camera. Follow these steps to get to this setting: - Open the Ring app - Choose the menu button (three lines in the upper left corner). - Select your Camera - Tap Device Settings - Tap Light Settings Let me know if disabling this worked for you.
0
•
09-03-2023 19:41:54
•
Reply
BC
b-charles
Hello @Justin_Ring , I have the same issue with ring spotlight plus than @alexbll. And when I toggle off Motion-Activated lights in lights settings, lights doesn’t work when I turn on motion detection Is there a bug with those cam. I didn’t experience that with my old ring spotlight cam Could you help me ?
0
•
28-04-2023 21:12:15
•
Reply
U

user_4241c7

I'm experiencing the exact same issue, and unfortunately, Ring support hasn't been able to provide a solution. It started for me about a month ago.this definitely wasn't happening before. Really disappointing support!

0

•

22-04-2025 07:49:23

•

Reply

U

user_eae05a

Same for me. This has been a new bug this year. This wasnt happening before and I changed no settings. You shouldnt have to toggle on the light motion every time you turn the camera off

0

•

07-05-2025 19:54:41

U

user_0d1615

Experiencing the same issue since a month. Worked fine before, is useless now.

0

•

17-05-2025 20:08:23

U
user_bb926b
Did you find a solution? Mine started doing the same
0
•
25-07-2025 20:26:38
•
Reply