Indoor cam goes offline

Question

I installed my indoor cam yesterday. I noticed that the setup voice of the camera is very muffled and can’t understand what is being said. Regardless, I managed to set it up and connected to the internet. It doesn’t take long for the camera to completely shut down and go offline. I have to keep pressing the reboot button for it to go back online. I’m wondering if this cam is defective.

Parkerlings · Answer

I am experiencing a similar issue, my battery powered indoor camera has now frozen / lost connection 3 times in under 2 weeks and the only temporary fix is reset it however soon after doing so it tries to update something and does so every time, also resetting all previous settings. Something is definitely wrong. My camera is close to my router, its connection is good and fast and it is located indoors looking through a window in a cool dry place. I've gone through the help topics with no luck and your chat system isn't working. Please advise.

Ring Security Cameras

Indoor cam goes offline

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