U
Faulty Battery
troubleshooting
cs-support
wireless-security-cameras
I’ve had my battery outdoor camera for just over a year and it’s stopped working. I’ve only had to charge it a few times since I’ve had it and it seems to have stopped working just past the warranty.
I’ve gone through all the troubleshooting idea used different cables to charge but it won’t charge further than 51% even when it’s left overnight.
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22-07-2026 21:22:11
Responses (1)
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Justin_Ring
Hi @user_55f375. If you have tried all the basic troubleshooting steps and are still having the same concern, reach out to our support team for further assistance. You can reach our support team on Facebook, X, or Instagram by sending a private message to @Ring.
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23-07-2026 22:08:35
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