Ring Security Cameras

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Continuous “Switch to Wired Mode?” Notifications daily for solar plugged stick up cam.
troubleshooting

I have an outdoor stickup cam that is wired to a ring solar panel. I get dozens of notifications a day back to back asking if I want to switch to wired mode. my answer is no. how can I enter this setting and stop the notifications? This has been going on for weeks.

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01-12-2024 21:24:27

Responses (1)

  • T

    Hi @user_bc2578. First, make sure the device is properly plugged in. Unplug it, inspect the port and ensure there is nothing in there blocking a secure connection. Next, firmly plug it in and listen/feel for the "click". Next, open the Ring app and select the Device Settings tile > General Settings menu and chose the correct power source. Let me know if this helps.

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    05-12-2024 15:48:57

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