Ring Security Cameras

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Camera not cathcing robbery
hardwired-security-cameras
troubleshooting
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motion-settings

Why doesnt the camera catch all cars driving by. But catches just the end of a crash not the first part. Also how do you contact and actually support agaent its all just a machine who doesnt know anything.

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22-05-2024 01:09:39

Responses (1)

  • C

    Hi @Kelsey112. Ring Cameras are designed to detect and notify you of events that occur on your property. Things that happen farther out, such as cars driving in the road, are less likely to be detected. If you have a vehicle on your property you want to keep an eye on, make sure to adjust your Motion Zones to include the area around the vehicle.

    We’re happy to help with general troubleshooting questions here on the Ring Community. If you need to contact our support team for anything else, you can reach out at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring by sending a private message.

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    22-05-2024 21:54:35

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