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F

Fumbledore

Ring Protect Plus |trial
I have a Ring Pro, purchased from Costco, almost a year ago which entitled me to a free year of Protect Plus. I have just installed a second Ring which has a 30 day trial which will expire around the same time as the first free trial. If I do nothing, will my inital year long trial revert to a paid for service and cover both my Ring products? If I wanted to revert to Ring Protect basic and have one for each Ring device, how do I cancel the free Ring Protect Plus which is still in trial mode?

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26-11-2020 01:36:48

Responses (1)

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    Caitlyn_Ring

    Hi @Fumbledore. You'll need to sign up for the Ring Protect Basic or Plus plan once your trial expires. You can find more information on the plans in our Help Center Article [here](https://support.ring.com/hc/en-gb/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans), including information on how to subscribe. I hope that helps! :)

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    27-11-2020 18:45:21

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      Fumbledore

      Thank you Caitlyn. My main concern is that the Costco year long free trial will automatically convert into a paid version. With only 2 doorbells, the basic subscription on each of the devices would make better cost sense. Will I get some form of communication before the trial expires?

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      27-11-2020 19:04:12

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