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wifi won't complete
New Ring Indoor Cam.Try to add cam to ring app on Android phoneWhen try to connect wifi, gets to 95% and then just gives up.Did the factory reset couple times, same result.Wifi is fiber, and I know Ring is only 2.4, but my 2.4 android phones have no trouble connecting.It is right next to the Asus router.What to do besides return it?Thanks,
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15-07-2025 14:27:12
Responses (1)
- T
Hi @user_d0c39c. When this happens, do you noticed a specific light pattern on your device?https://ring.com/support/articles/4bv0r/Understanding-Indoor-Cam-and-Pan-Tilt-Indoor-Cam-light-patternsThis can let you know what error your device is encountering. Try connecting the device to a wifi hotspot and see if you get the same results.
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16-07-2025 15:42:46
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user_d0c39c
Full disclosure. Forgot to say that very first time I used, it worked. Then it started an update, and I had to leave and take my phone - but the cam stayed powered on and connected to internet. Possible that it bricked itself because removing the phone connection? Odd, since I didn't download the update so it had to be loading/installing the update from the internet, yes? Jimmy
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15-07-2025 17:36:53
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