Ring Chime not working

Question

My ring chime got disconnected from the app. It is showing offline.I tried to rest it by pressing the button on the right, but the green light isn't flashing. I tried it multiple times. I can confirm there is electricity in the socket and there isn't any change in WiFi. I have been using this chime for past 4 years without any issue.

Justin_Ring · Answer

Hi @user_f72112. Try factory resetting it by pressing and holding the setup button on it for 20 seconds. If you have tried this step and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

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Ring Chime not working

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