Ring Accessories
Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
B
User Solution
Ring Chime Pro - adding Ring Devices
Hi- I just added a Ring Chime Pro to my account. I already have 1 Ring Doorbell and 2 Ring Security Cameras that are installed and working great. Now I'm very confused about how I'm supposed to integrate these devices with my Ring Chime Pro. When I try to add a device to it, it's asking me to go to each device and scan its QR code or Mac ID. My doorbell is already mounted, so I can't take it off the door to find this code. One of my Ring cameras is mounted in a location that's 20 feet off the ground, so I'm not going to be able to get to that one either. I no longer have the boxes for these devices.
If these Ring devices are already part of my account, why can't I just add them to my Chime Pro within the app?
992 •
2 •
1 •
04-12-2020 20:48:21
Responses (2)
- C
Don't know if anyone told you, but your wife could add you as a 'shared user' in the Ring App which would have allowed you to manage the devices also.
•0
29-01-2026 16:47:26
•
CHi @ChuckyB54. You are correct that the owner of a device can add Shared Users, however a Ring Chime or Chime Pro must be set up by the owner if they want to connect it to their Ring doorbell or camera.
•0
30-01-2026 17:16:43
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
BigGreen23
1
04-12-2020 21:50:52
•