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U
Chime Stuck on solid green light
installation
troubleshooting
chime

I just tried setting up a chime for our new ring doorbell and it immediately lost WiFi connection and stopped working after setup. I deleted and tried resetting up and now the chime is stuck on a solid green light despite attempting to reset multiple times and changing outlets. 

15

2

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12-12-2025 03:03:37

Responses (1)

  • C

    Hi @user_49e66e. Thank you for sharing which troubleshooting steps you've already tried. Since the Chime is not responsive after trying different outlets and resetting it, the next step would be to contact our support team to see what options are available. You can get in touch @Ring on Facebook, X, or Instagram.

    0

    15-12-2025 15:50:13

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