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S

Statchmo

Accepted Solution
Chime Pro Low Battery Notifications
chime-pro

I repeatedly get low battery notifications for the device I have named "Hallway" -- which is a Ring Chime Pro that is plugged into a wall outlet.  Amazon even sends me emails telling me to buy AA batteries for this device, which makes no sense since like I said, it's plugged into a wall outlet and always has been.  I have tried unplugging and then plugging back in, but I continue to get these notifications.  Amazon's last e-mail even provided a link which purported to show how the battery life continues to drop as weeks go by.  

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15-04-2026 15:17:42

Responses (1)

  • C
    Accepted Solution

    Hi @Statchmo. Do you have any other devices set up that may also be named Hallway? If you have a Ring Alarm security system, this could be a Contact Sensor or Motion Detector. 

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    16-04-2026 18:28:24

      S

      Oh my goodness, THANK YOU.  It is indeed a motion sensor that is also named Hallway.  I forgot about it because those devices are buried another menu level down in the app under the Alarm Station.  Thank you so much, I was going crazy with this!  I'm going to re-name both the sensor and the chime so it's more clear.  Whew!

      1

      16-04-2026 19:17:24

      C

      @Statchmo You're welcome! 

      0

      17-04-2026 19:29:03

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