Ring Accessories
Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
Can't disable or change motion alerts on chime
I have a Ring 2 video doorbell with chime. Everything is working OK except motion alerts on the chime, I don’t want them. Even though I have motion alerts disabled on the chime I still get them. I tried changing the tone to a quieter shorter one and the default chime (wind chimes) still sounds. I have tried removing the chime and adding it back without enabling the motion alerts in setup and I still have the same issue. The app shows motion alerts disabled and the alternative tone I chose active but I still get motion alerts with the default tone. Help please, I put the chime in the bedroom but don’t want to get woken up if a stray animal walks by.
3568 •
0 •
0 •
06-07-2021 02:31:12
Responses (3)
- RYeah if you had read my post you would have realized I did all that. I figured it out though it wasn’t the chime. I had installed the ring app on my computer and the alerts were coming from it. Since it was between me and the chime I thought it was the chime. I didn’t realize the computer app would give alerts when not running.•
0
07-07-2021 01:55:23
- C
2 posts were split to a new topic: Set up motion alerts with no sound
•0
05-03-2024 21:55:06
•
- C•
0
05-03-2024 21:55:31
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
0
06-07-2021 16:33:17
•