General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
U
T-mobile 5g gateway G5AR/G5SE
installation
troubleshooting
wireless-security-cameras
I have 2 ring cameras a stick up pod and a video doorbell 3. I have tried so many things to get these 2 devices to connect to my new tmobile gateway. All my other devices connect with no issues. I have even purchased separate wifi routers and there is no luck. I'm on a 2.4 network with wpa2 I've tried so many things and to my best it just looks like these 2 services are incompatible. Does anyone have any ideas?
12 •
2 •
1 •
27-04-2026 01:35:30
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user_7c531f. When you are trying to connect, is there a specific step or error you get? Are there any light patterns you notice on the device? Knowing the specific point of failure will help me understand how to start troubleshooting your concern.
0
28-04-2026 17:27:45
•