Responses (3)

T
Tom_Ring
Hi @user27356. Only the Owner of the Ring account can deactivate it. If you are experiencing issues with your account, you'll have to reach out to our support team directly. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
2
•
07-11-2022 16:56:06
•
Reply
U

user27356

Thank you for your reply im in the uk and now have it sorted .It seems someone hacked my doorbell and tried to take over it .

1

•

07-11-2022 17:19:49

•

Reply

U

user28332

How did you sort this and how did it do it, mine has done the same

0

•

06-12-2022 21:51:46

U

user27356

Hiya i got in touch with Ring control centre and we sorted it out online and put some security in place.

0

•

06-12-2022 23:44:05

T

Tom_Ring

Glad to hear that you got this taken care of neighbors!

0

•

07-12-2022 17:16:06

C
Caitlyn_Ring
Hey @user27356. I'm sorry to hear about what happened, but I'm glad you were were able to get everything sorted out. You can also use the [Ring Control Centre](https://support.ring.com/hc/en-gb/articles/360038142272-Ring-Control-Center-Information) in the Ring app to help you maintain the safety and security of your Ring account. :)
0
•
07-11-2022 21:56:53
•
Reply