‎Ring Pro - Use 2.4GHz WiFi?

English

Help

Community Home

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

Natey

Ring Pro - Use 2.4GHz WiFi?

Should I switch my Ring Pro to my 2.4GHz WiFi network? While a 5GHz WiFi network is faster, devices on my 2.4GHz tend to stay continuously connected much longer than devices on my 5GHz network (which re-connect after some hours). It is difficult to say if the Ring Pro is disconnecting/rebooting, or if my router 5GHz band is flaky at greater distances. Would be nice to see a historical record somewhere; the Device Health in the Ring app always shows my connection as Good, and RSSI is between negative high 40s to low 50s, when I look at it. My Amazon Echo Dot/Alexa (3rd Gen) which is on my 5GHz band but closer to the router almost never disconnects. I did install a new 16V 30VA doorbell transformer for added power, and I do use the Ring Pro Power Kit with my doorbell ringer.

47585 •

0 •

9 •

01-09-2019 15:34:45

Responses (2)

A

Apatti52

To my knowledge RING can't work with 5G. So don't even try to connect it will not show up in set up. All that bologna about 5G not being able to reach your ring or cuts off and on is not true. Ring is not able to run on 5G. AND I would like them to prove otherwise. No disrespect I'll be the first one to congratulate them.

0

•

07-03-2020 13:56:08

•

E

Eagle328

Ring Pro can use 5 GHz. You don't need it. It doesn't travel as far as 2.4 GHz.

0

•

07-03-2020 14:05:08

B

bigjo

Funny that it shows on my router as being connected at 5ghz then......

0

•

09-04-2020 14:48:56

K

KevikFenrir

I just installed an Asus AI mesh node in the house and the camera seems to work better, now. When I was just using the RT-AX86U it only worked on the 2.4 network, and when I tried to pull up the camera if the doorbell rang or the camera detected motion, it took nearly half a day to pull the footage. Now that it's on the 5Ghz signal, it seems to be doing better. The new node is an AC2600 router and I only installed the one extra device. As a bonus, the streaming I do on the other side of a 1600 sqft house is a lot smoother. Will update later if anything changes.

0

•

12-04-2021 15:31:27

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service