Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

U
Local Network Access to Ring Cameras During Internet Outages
cs-support
troubleshooting
app-request

During a recent Xfinity Internet outage, I discovered a concerning limitation of Ring's camera system: Even when my phone and Ring devices are connected to the same local network (LAN), I cannot view real-time camera feeds without internet connectivity.

While I understand that cloud features like saving of video recordings and remote viewing require internet access, the inability to view live feeds locally seems unnecessary. This appears to be a significant vulnerability in the system's design, as all video traffic must route through Ring's cloud servers before reaching devices on the same network.

Has anyone found solutions to make their Ring security system more resilient during internet outages? I'm currently reviewing my home security setup to reduce single points of failure and would appreciate any insights from the community.

56

2

1

22-01-2025 05:38:21

Responses (1)

  • U

    Ring, please address this. I did not know of this limitation when I purchased my cameras. Might have to look at other brands if Ring isn't working on this functionality.

    0

    27-09-2025 17:27:37

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members