Smart Lighting

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Ring Wired Floodlight (No Camera) Not Setting Up
connectivity
floodlight-cam
hardwired-smart-lighting

I recently purchased and installed a Wired Floodlight (no camera). I already have one that hooked up to my app no problem. The light itself is working but i cannot get it to set up in my ring app. It keeps getting to 38% when it says "hmm...no connection" and requires me to try again (which I've done 100 times now). I've restarted the power to it multiple times, I've purchased a Ring Bridge (2nd Gen), I've restarted my router, etc. Please help!! 

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26-11-2025 16:53:50

Responses (1)

  • J

    Hi @user_635fa7. You have tried all the steps I would have recommended for your concern. The next best step is to reach out to our support team on Facebook, X, or Instagram by sending a PM to @Ring for further assistance.

    0

    28-11-2025 18:58:59

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