Responses (1)

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Justin_Ring

Hi @user_1fedc9. To enable low battery notifications for your Mailbox Sensor, follow these steps:

1. Open the Ring app and tap the three-bar menu icon on the top left side of the Dashboard.

2. Select "Settings" from the menu.

3. Tap on "Alerts Settings."

4. Choose "Lights" from the options.

5. Toggle on the "Low Battery" option.

6. Tap "Save" to confirm your changes.

I hope this helps.

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23-01-2026 18:31:45

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user_1fedc9

This setting is already set to enabled, so that is not the problem. Anything else I can try? Thank you

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26-01-2026 17:39:25

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Tom_Ring

Hi @user_1fedc9. What version of the Ring app is installed? What specific Android phone do you have? Is this the only device that gives you trouble with notifications? Have you toggled this setting off, rebooted your phone, then toggled it on? Thanks for this information.

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27-01-2026 20:09:08

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user_1fedc9

Ring 3.93.1. Both on a Pixel 7 and Pixel 9 Pro, and I don't see any updates in the Play Store for the app on either device.

I will try toggling off and on on both devices, but batteries are fresh so it will probably be quite a while before I know if that fixed the issue.

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28-01-2026 01:37:10

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Tom_Ring

Hi @user_1fedc9. Thank you for the update.

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29-01-2026 15:57:02