Can't log in on iOS app - try allowing cookies.
Hi, I can't seem to log in to the Ring app on my iPhone.I get a message by default before I've even tried to sign in that says 'Sign in failed. Try allowing cookies in your browser settings and restart Ring app to continue.'I've tried the following:- I've cleared cookies- I have logged in to my account on the website and allowed cookies on my phone.- I have deleted my browser and Ring app and reinstalled them.- I have tried different browsers (chrome/Safari).- I have switched off my device.- I have reset my password via the website.- I have tried all the above several times.Does anyone know how to fix this issue?
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27-01-2025 10:55:48
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Tom_Ring
Hi @user_7538e6. What iOS version do you have and what version of the Ring app is installed? Do you have an active VPN? In your iPhone settings, with Safari selected, tap on the Advanced menu. From there, ensure that you do not have Block All Cookies toggled on.
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28-01-2025 13:42:38
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