‎Ring pro doorbell will no longer detect cars

julie99

Ring pro doorbell will no longer detect cars

hardwired-video-doorbell

troubleshooting

motion-settings

as of 4 am today my ring pro doorbell stopped detecting car motion but will only detect people! The People only mode is off. I have change nothing on my settings.
Any suggestions?
Thanks!

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13-05-2021 22:59:02

Responses (18)

bemak187

@julie99 is everything else working like doorbell presses etc?

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13-05-2021 23:17:53

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ChrisS1

Doorbell presses are working.

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13-05-2021 23:18:55

ChrisS1

Same here, as of sometime this morning. I’m not getting motion alerts; i.e. cars. Only “Person Detected” alerts are appearing, but not even all instances; I walked out to test and it didn’t detect me. My “People Only” mode is off.

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13-05-2021 23:18:00

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bemak187

@ChrisS1 Have you checked your motion sensitivity settings to see if these have changed. Also try cutting the power to the doorbell for a couple of mins and then power it up again.

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13-05-2021 23:19:33

ChrisS1

Setting haven’t changed. I’m unable to cut the power at the moment but will report back when I do. Thanks.

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13-05-2021 23:37:54

ajrmomof3

Same here!! Please someone help!

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14-05-2021 00:37:34

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Aprilinmi

I am having the same issue!

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14-05-2021 00:49:06

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pgonzo

Me too! I am no longer receiving motion alerts or recordings, only people. People Only Mode is off.

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14-05-2021 11:22:37

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pgonzo

Mine is now working properly.

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14-05-2021 19:08:28

Ring Video Doorbell

Ring pro doorbell will no longer detect cars

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