Ring Video Doorbell
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user_007b23
Accepted Solution
Recover video without a subscription
Is there anyway to recover video during a lapsed subscription. We had an attempted robbery this morning on a lapsed Ring subscription. Would love the footage to get the license plate they pulled into our driveway to share with the police.
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09-09-2024 20:59:30
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Caitlyn_Ring
Hi @user_007b23. An active Ring subscription is required for video recording. If your subscription lapsed, events that happened during that time were not recorded, so there is no video to retrieve.
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10-09-2024 21:51:31
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