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Ring Video Doorbell

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F

FredHI

Moisture in lens area
troubleshooting
wireless-security-cameras
Moisture formed in lens compartment of Ring Door Bell How do I clean it??!

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0 •

1 •

31-03-2021 23:56:00

Responses (1)

  • S

    Srhamm770

    I have the same problem. I don’t see how to get into the lens to dry it out. There are a lot of tiny screws but I don’t have a screwdriver that small. Any ideas? ![image|375x500](upload://eSs5iPChzFH9smaHMXF8y8hrS4G.jpeg)

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    05-08-2022 23:27:29

    •

      J

      Justin_Ring

      Hi @Srhamm770. We do not recommend you dismantle the Video Doorbell, as it can further damage the device and void the [warranty](https://ring.com/warranty) if applicable. If you have tried leaving the Video Doorbell indoors for a while and the moisture remains, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

      0

      •

      08-08-2022 16:04:45

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