Ring Updates
Get the latest news, product updates, announcements and more from Ring.
Outage happening
My Ring system has behaved completely weird today with different cameras going offline at different times, then the base station, over and over. Google says they're having an outage - does anyone know if it's a cyber attack or any information about it?
99 •
4 •
0 •
20-10-2025 14:29:55
Responses (3)
- U
My ring system has the same problem today. Now cameras go well, but still have problem with the base station( shows unknown)and the related chimes offline. how to fix it?
•1
20-10-2025 18:06:25
•
- U
I am considering going with other options for home security. Ring has gotten to the point that it's service and customer support are a completely laughable. Their ETA on getting this fixed is 24 to 72 hours...and that was 8 hours ago.
•0
20-10-2025 21:10:26
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
user_e50ca3
News this morning said it isn't a cyber attack. I'm just furious that Ring doesn't work locally when an AWS outage occurs. All our chimes were offline. Amazon needs to change the way Ring operates so an AWS outage doesn't impact local, in-home core usage of the system. When a customer's wi-fi is working, Ring doorbells should continue to work as expected with local motion sensing notifications and live views.
2
20-10-2025 14:48:44
•