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Jkremens

New security ring

The new camera is not shown on my old app It works become detects the movement but after I leave the live session it is not showing on home page

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03-09-2020 19:34:24

Responses (1)

T

Tom_Ring

Hi @Jkremens. If the Camera is online, but you're unable to see it on your Ring app dashboard, you might be on the wrong location. Follow the steps [here](https://support.ring.com/hc/en-us/articles/115005039983) in this Help Center article to get your correct location showing on your Ring App. Let me know if this helps!

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04-09-2020 18:53:14

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