Ring Security Cameras
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Device or Battery
troubleshooting
battery-security-cameras
Received a replacement Ring spotlight cam with battery. Battery fully charged then placed in device. Within minutes battery needs a recharge
( green & orange lights on). Ring app shows device health with 100% charged battery with battery installed and “ without any batteries-
What’s Up?
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19-11-2025 20:10:28
Responses (1)
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Justin_Ring
Hi @user_cb7759. When you remove the batteries from your Ring device, it will report the last battery percentage recorded before going offline. Additionally, as long as your camera is online and showing a 100% battery charge, there's no need to plug the battery into a charger to check the light patterns.
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20-11-2025 20:52:27
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