‎Can't setup old ring camera

English

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

U

user_34ef81

Can't setup old ring camera

hardwired-security-cameras

troubleshooting

cs-support

Hi Team

I am unable to setup ring camera which was already installed on propery I recently moved in. It doesn,t have qr code or 5 digit pin.

Atyaching the picture of camera

15 •

2 •

0 •

03-05-2026 03:32:37

Responses (2)

U

user_34ef81

0

•

03-05-2026 03:37:23

•

C

Caitlyn_Ring

Hi @user_34ef81. This looks to be a Spotlight Cam Pro. You will need to remove it from the mount to locate the QR code, which you can scan to set the camera up on your Ring account. There is a 3D image here, and you can reference the installation instructions here.

0

•

05-05-2026 21:56:53

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service