Ring Accessories
Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
U
user_567a84
Accepted Solution
User Solution
Devices Missing Dashboard
troubleshooting
All my sensors and extenders dissapeared from the PC dashboard and the App. Everything still triggers events but I cannot check device health on anyof them. Chat bot basically just tells me to reinstall the whole alarm. I changed nothing and thing its an issue on Rings side. Anyone else in the same boat?
193 •
3 •
0 •
23-03-2026 03:02:25
Responses (2)
- U
I have the exact same issue. I can see all history and everything shows up in the app for me but the PC webpage shows 0 devices connected. This just happened in the past week or so. I have changed DNS and rebooted the base station from the webpage several times.
•0
26-03-2026 15:24:46
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user_567a84. Have you installed any other Ring devices, such as a camera or doorbell? If you navigate to the Devices menu, all of your Alarm accessories should be nested under the Ring Alarm Base Station. Let me know if this helps.
0
24-03-2026 15:05:28
•