Chime not working

Question

My chime was offline again, and I followed the app instructions to reconnect it (pressed the button for five seconds), and it never came back on. So tried for 15 seconds (as the app says), and still nothing. Anyone else ever have that happen? Any way to get it back or did Ring just cause me to have to buy another one?

Justin_Ring · Answer

Hi @user_502f65. Try plugging it into a different outlet to see if it helps. If you have tried this step as well and are still having the same concern, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

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Chime not working

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