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RING PLAN INACTIVE
I have one ring doorbell and two ring cameras in our holiday home in Spain and have them on our ring app.This has has worked great for a couple of years but a month ago all 3 cameras went offline saying devices off line and the ring plan inactive. I know its not power or wifi in our house as we have an alarm system that requires both power and wifi and that system is working great with live video stream. As we wont be back to the Spain house for a while we cannot sort them out but wondered if it was only ring app or service that is the problem as all our ring devices in Spain are getting power and wifi and hope i can sort it out here in the UK. Can anyone help.
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13-07-2025 12:34:46
Responses (1)
- U
HI we do not have a home plan payment. we do not subscribe to one. All we have is three ring devices that have been on our ring app and use the app to view the video from the cameras. As I said this has worked great until a month ago so not sure if ring has taken this away as we do not have any ring plans or something else has goone wrong.
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15-07-2025 17:46:24
C•0
16-07-2025 17:53:31
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Caitlyn_Ring
Hi
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15-07-2025 15:45:32
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