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U
Doorbells not connected to plan
I have 2 battery doorbells and one and a battery camera, only the camera is connecting to my Multi plan. I have made sure that they are all registered to the same address and have rebooted the two doorbells. They still say there is no subscription and are not recording. Any help would be very much appreciated.
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01-10-2026 18:06:06
Responses (5)
- U
WHY SELL RING DOORBELL AND NOT COMMUNICATE SUBSCRIPTION REQUIRED ??? FALSE ADVERTISEMENT FALSE SAFETY MESSAGE WITH NO SUBSCRIPTION ITS SUCH FRAUD
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14-10-2026 16:21:35
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- U
WHAT A RIP OFF TO SALE RNG DOORBELL WITH NO COMMUNICATION THAT FOR IT TO OPERATE AT FULL CAPABILITIES ONE NEEDS SUBSCRIPTION RIP OFF FRAUD
•0
14-10-2026 16:25:22
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- U
WHAT A RIP OFF TO SALE RNG DOORBELL WITH NO COMMUNICATION THAT FOR IT TO OPERATE AT FULL CAPABILITIES ONE NEEDS SUBSCRIPTION RIP OFF FRAUD
•0
14-10-2026 16:26:49
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- U
WHAT A RIP OFF TO SALE RNG DOORBELL WITH NO COMMUNICATION THAT FOR IT TO OPERATE AT FULL CAPABILITIES ONE NEEDS SUBSCRIPTION RIP OFF FRAUD
•0
14-10-2026 16:27:23
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Justin_Ring
Hi @user_6da2f1. If you have verified that they are set up in the same location as the camera that is working with your plan and are still experiencing the same issue, please reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance.
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02-10-2026 18:32:08
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