Ring-App

Browse posts, comment, and join in the discussion about Ring-app features, settings, and more.

T

ThirtySixteen

Accepted Solution
iOS Widgets Not Working Anymore.
cs-support
ios

Ok, so I was asked by Ring to come here and post my issue. 

The issue is…

Since the early April iOS app update the iOS widgets don’t work. 

They won’t let you access any 2K or 4K cameras. 

I have 9 Ring cameras and when I edit the widget it only gives me an option to add 3 of them (the non-2K/4K ones). 

Some ring staff have told me they’re aware of it and some have told me there isn’t a problem. 

But there clearly is an issue because it’s all over Reddit and Facebook etc… 

Anyone know what’s going on? 

Thanks 

37

2

0

22-04-2026 22:19:55

Responses (1)

  • C
    Accepted Solution

    Hi @ThirtySixteen. Thank you for bringing this to our concern. Our team is aware of an issue with the iOS widget, and are working on getting this resolved as quickly as possible. I don't have an update at this moment, but would recommend keeping your Ring app updated. 

    1

    24-04-2026 14:56:30

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members