U
Inquiry About Solar Panel and Battery Replacement for Ring Doorbell
battery-video-doorbell
cs-support
wireless-security-cameras
Dear friends, I hope this message finds you well. I’m experiencing an issue with my Ring Doorbell Gen2, as the solar panel often fails to keep the battery charged. Despite ensuring the panel is in a location with sufficient sunlight and checking the connections, the battery still drains quickly. I would like to check if it’s possible to replace the battery or the solar panel, or if there are any troubleshooting steps you could recommend. Thank you in advance for your assistance. Many thanks.
23 •
2 •
0 •
26-03-2025 11:07:47
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @user_6647d8. What is the RSSI for your doorbell? Also, how many events per day is your doorbell recording? Do you have Snapshot Capture turned on? These are contributing factors in your battery life.
0
01-04-2025 16:55:18
•