Ring Video Doorbells

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

U
Video Doorbell 2 - cracked and flaking lens
battery-video-doorbell
troubleshooting
cs-support

I’ve had this Video Doorbell 2 since 2018 - been under the old Ring “more than 2 devices” plan (with protection I guess, but it’s an old model.)  I have three doorbells and probably seven cameras.  Recently, this doorbell in particular has decided to have its lens start flaking off.  I have it dismounted until I can figure out what to do.  

Has this happened to anyone else, and what if anything is the repair for this?  Do they make a new lens cover for it? Or does the warranty still apply to these discontinued models?  I can’t stand this AI chat support - I just wish there were a tech support email I could send a note to.  

7

2

0

05-09-2026 22:54:27

Responses (1)

  • J

    Hi @user_876e10. I would recommend you reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance with your concern.

    0

    07-09-2026 18:17:25

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members